Store Hours 8:00 am to 10:00 pm 1500 Main Ave. Clifton NJ 07011 Phone: 973 955 2989

Thank you for shopping with Istanbul Food Pazar . This Shipping Policy explains how we process and deliver orders.

1. Shipping Locations

We currently ship from New Jersey to most states within the United States (excluding Alaska, Hawaii, and certain restricted areas).

2. Processing Time

  • Orders are typically processed within 1–2 business days
  • Orders placed on weekends or holidays are processed on the next business day
  • Processing times may be extended during high-demand periods

3. Shipping Methods

We ship orders using trusted carriers such as FedEx.

Available shipping options and estimated delivery times will be displayed at checkout.

4. Delivery Time Disclaimer

  • Delivery times are estimates only and not guaranteed
  • Delays may occur due to:
    • Weather conditions
    • Carrier issues
    • High shipping volume
    • Incorrect or incomplete address information

We are not responsible for delays caused by shipping carriers.

5. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Order weight
  • Destination
  • Selected shipping method

6. Address Accuracy

Customers are responsible for providing accurate shipping information.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer
  • Additional shipping fees may apply for reshipment

7. Risk of Loss

All orders become the responsibility of the customer once they are handed over to the shipping carrier (e.g., FedEx).

8. Perishable Items

We sell food products, some of which may be perishable.

By placing an order, you acknowledge and agree that:

  • You are responsible for ensuring someone is available to receive the package
  • Delayed deliveries may affect product quality
  • We are not responsible for spoilage due to shipping delays beyond our control

9. Damaged or Missing Items

If your order arrives damaged or incomplete:

  • You must contact us within [2 days] of delivery
  • Please include:
    • Photos of the package and products
    • Order number

We will review and may offer a replacement or refund at our discretion.

10. Failed Deliveries

If a package is:

  • Refused
  • Undeliverable
  • Not claimed

The customer may be responsible for:

  • Return shipping fees
  • Reshipping costs

11. Shipping Restrictions

We reserve the right to:

  • Cancel orders that cannot be safely delivered
  • Restrict shipment of certain perishable items to specific regions or weather conditions

12. Contact Us

If you have any questions about shipping, please contact:

Istanbul Food Pazar 
1500 Main Ave, Clifton, NJ 07011  
Email: [email protected]  
Phone: +1 973-955-2989


Last Updated: March 2026