Welcome to Istanbul Food Pazar (“Company,” “we,” “our,” or “us”). By accessing or using our website, you agree to be bound by these Terms of Service (“Terms”).
1. Use of Our Website
You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:
- Use the site for fraudulent or unlawful activity
- Interfere with the website’s functionality or security
- Attempt to gain unauthorized access to systems or data
2. Products and Orders
We sell grocery and food products for delivery within the United States (excluding certain restricted locations).
- All products are subject to availability
- We reserve the right to limit quantities
- We may refuse or cancel any order at our discretion
3. Pricing and Payments
- All prices are listed in USD
- Prices may change at any time without notice
- Payments are processed securely via third-party providers
- You agree to provide accurate billing and payment information
4. Shipping and Delivery
We ship orders from New Jersey to most U.S. states using carriers such as FedEx.
- Delivery times are estimates and not guaranteed
- We are not responsible for delays caused by carriers, weather, or external factors
- Risk of loss transfers to you once the order is handed to the shipping carrier
Perishable Items: Certain food items may be perishable. By ordering, you accept responsibility for ensuring timely receipt of your package.
5. Returns and Refunds
Due to the nature of food products:
- All sales are generally final
- We do not accept returns on perishable items
- Refunds or replacements may be issued only if:
- Items arrive damaged
- Incorrect items are delivered
You must contact us within [X] days of delivery with supporting photos.
6. Food Safety Disclaimer
- Products may contain allergens such as nuts, dairy, wheat, or other ingredients
- We are not responsible for allergic reactions
- Customers are responsible for reviewing product ingredients before purchase
7. Account Responsibility
If you create an account:
- You are responsible for maintaining confidentiality of your login credentials
- You agree to notify us of any unauthorized use
8. Intellectual Property
All website content (text, images, logos, design) is the property of Istanbul Food Pazar LLC and may not be used without permission.
9. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid for the order
10. Disclaimer of Warranties
Our website and products are provided “as is” and “as available” without warranties of any kind, express or implied.
11. Indemnification
You agree to indemnify and hold harmless Istanbul Food Pazar LLC from any claims, damages, or expenses arising from your use of the website or violation of these Terms.
12. Governing Law
These Terms shall be governed by the laws of the State of New Jersey, without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date.
14. Contact Information
Istanbul Food Pazar
1500 Main Ave, Clifton, NJ 07011
Email: [email protected]
Phone: +1 973-955-2989
Last Updated: March 2026